Hey, folks. Our apologies for falling behind after the holiday rush. We are wrapping up the last of our year-end orders this week, so keep an eye on your inboxes for tracking numbers! If you ordered a custom fragrance (or anything, for that matter) during our Black Friday sale and still haven't heard from us, please check your spam folder and then contact us via the form on our website. We have emailed most -- all but four at this time -- with the final notes for their customs, and while some customers have responded, some have not, and yet others have expressed concern that they couldn't reach us. Please make sure you have whitelisted our address so that you continue receiving updates. Our email is firstname.lastname@example.org.
Barring any natural disasters, orders following #00479 will be processed on schedule.
Sorry again for any inconvenience, and thank you all for bearing with us! Keep warm out there!